Terms & Policies

 

CLASS & WORKSHOPS TERMS & CONDITIONS

Thanks for your interest in our class and workshops! We are so excited and happy to share this journey together! A few T&Cs below.

Enrolment & Payment of Fees
Class fees are listed with the course details on our website. Payment of the full class fee is required at the time of enrolment to secure your place. 

Cancellation and Refunds
Our workshops and classes are only small - with up to 8 students. Therefore it is essential we fill those spaces. As a small business, we trust you understand why fees are non-refundable once the first class commences, unless negotiated for an extended illness. A small administration fee may be charged to cover credit card merchant fees

Cancellation of enrolment or withdrawal from a class
If you choose to cancel your enrolment or withdraw from a class, what you will receive back depends on the time you notify us. See our cancellation timeframes and options below:

  • Cancellations up to 7 days before class commencement
    If you choose to withdraw from a course or workshop up to 7 days before its commencement, you will be charged a $25 administration fee. You may transfer the remaining value (class fee paid less administration fee) to another class or student to be used within 12 months of the date payment was received. You will not receive a refund for the course or workshop fee paid.

  • Cancellations within 7 days of class commencement
    If you choose to withdraw from a course or workshop within 7 days of its commencement, you will be charged 50% of the class fee. You may transfer the remaining value (half of the value of the class fee paid) to another class or student, to be used within 12 months of the date payment was received. You will not receive a refund for the class fee paid.

  • Cancellations within 2 days of class commencement
    If you cancel within 48 hours before start date, you will not receive a refund, transfer, or credit.

  • Cancellations once a course has commenced
    You will not receive a refund, transfer, or credit once a course has commenced other than for illness with a medical certificate.

Insufficient enrolments
Should a class have to be cancelled due to insufficient enrolments, any student enrolled in that class will be contacted and an alternative class or refund arranged, based on mutual agreement.  

Course Recognition
Studio Carragher is not a Registered Training Organisation, and as such, courses are not accredited. However, we do strive to deliver excellence in art education and can provide a certificate of completion. 

Class Structure
Studio Carragher and/or the individual teacher reserves the right to amend any class, tutor or schedule. In such circumstances, we will endeavour to provide a substitute of equal standing.

Photography
From time to time we take photos during a class of students and artworks. These photos are used by Studio Carragher and/or the individual art teacher (Sue, Kate or Abbie) for promotional purposes such as press, advertising, brochures, social media, editorials and websites. These photos will never be sold and will be used exclusively by the studio and art teachers. As a Condition of Enrolment, your consent is implied. Should you not wish for us to take and use photos of you, your child or your artwork, please let us know in writing.

Student Conduct
Studio Carragher is an encouraging and shared space for learning and we expect students to respect fellow artists, artwork and property. Students deemed to be exhibiting inappropriate or disruptive behaviour may be suspended from the class. 

Missed classes
There are no transfers, credit, refunds or make up sessions if you miss a class or if your personal circumstances change.

Punctuality
Out of respect for other students and tutors, students are requested to be punctual for class. Children should be escorted to and from the art school by a parent or guardian and collected promptly at the end of class.

Occupational Health & Safety
If you have an existing medical condition, allergy or disability that may affect your participation in a class, please let us know at the time of enrolment. 

Privacy
Studio Carragher will from time to time send mail and emails to students and past students for the purpose of marketing. Should you not wish to receive memails from us, please notify us that you wish to unsubscribe, and you will be removed from our mailing list or you can simply unsubscribe at the bottom on the latest email.


SHIPPING INFORMATION

Thanks so much for purchasing one of our pieces!

Due to life, proximity to the post-office, and our art brains, we only do ship-outs one day each month. We also have pick-up points available once a month in Newcastle, Central Coast and North Sydney for the larger pieces.

If you have left something to the last minute and you are a super keen bean, email us at studiocarragher@outlook.com and we’ll see what we can do!

RETURNS & EXCHANGES

We offer an exchange of item if our product is not to satisfaction. If you wish to exchange an item please email studiocarragher@outlook.com (within 10 days of receiving your purchase) before sending product back.  Once approved for exchange or returns, you must post back your exchanging item. We do not reimburse for postage unless it is deemed artist fault. If you wish to exchange it, please also tell us the reason (so we can ensure we keep quality top-notch).